Shipping Policy
We offer FREE shipping on every order only within India. Your order will be shipped to you fully insured. We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt.
For our Indian customers, after your item has been packaged, it will be shipped and delivered free via one of the following carriers.
- Blue Dart
- Speed Post
- Sequel
Packaging
Every jewellery package from us arrives at your doorstep in a durable, tamper-proof packing. Whether it is a jewellery, gold coin or solitaire, your item is delivered to you in an exclusive Jools box along with the relevant certificates.
Gift Packaging
In case your purchase is intended as a gift, we offer gift packing, along with a gift message of your choice. Your gift will be delivered in distinctive Jools gift packing. So whether you order a gift to give to your loved ones personally, or want us to deliver it, the recipient is sure to be impressed.
To send a gift message with your gift, look for the Gift message text box in the shopping bag/cart page. Your personal message will be printed on a distinctive card and delivered along with the gift.
Happy to Help
Customer Care
022 - 657 2910 / 022 - 739 2972Monday to Saturday
10 A.M. to 9 P.M. IST